Ever wondered the secret behind an effective marketing campaign, medical treatment, or court trial procedure? Besides all other vital factors, everything boils down to excellent communication among all parties involved.
Communication is essential in any other type of business or industry to create a functional system. Through communication, employees in an organization interact with one another to reach organizational goals efficiently. Hence, employers today look for an employee that can communicate well.
If you wish to improve your communication skills, let this article be your guide. It talks about the importance of communication and gives you a guide on how to develop that skill. It also provides a brief guide on how to highlight your communication skills during the application process.
What is communication, and why is it important?
Merriam-Webster Dictionary defines communication as “a process by which information is exchanged between individuals through a common system of symbols, signs, or behavior.”
Communication vs. Effective Communication
Communication may sometimes be the simple delivery of ideas or feelings, but effective communication also involves the listening ability. For communication to become effective, information must flow in the same manner the sender transmits the message. It has to generate a positive connection between sender and receiver.
With this, effective communication is the efficient carrying of information to create a more comprehensive understanding.
In a workplace setting, effective communication is essential. It helps develop employee morale, maintain corporate relations, and promote productive organizational management. In addition, it helps deliver better workplace alignment, improve employee retention, commitment, motivation, and attract talent. In contrast, a company with poor communication leads to frequent misinformation and frustration.
6 Examples of Communications Skills
Communication skills are more than talking and listening, especially in the workplace. Here are some vital communication skills to develop to become an effective employee.
Be it creating reports, writing business emails, or crafting advertising copy, strong writing skills are essential. An excellent writing skill would help get the message across.
Spinning simple words to gold and convincing stakeholders to action would come in handy in your future job. Showcase this during the job interview by being confident and answering questions impressively.
Effective collaboration takes effective communication. It helps create a meaningful connection between you and your co-worker, client, or supplier. In the end, it makes work easier.
Impressive negotiation skills come in a great advantage for professionals in the finance and marketing field. Having the skill would produce a win-win situation for all parties involved each time.
In a workplace, there’ll be occasions when a colleague is less inspired to work. If this happens, your motivational skills can influence a co-worker to become more motivated by offering techniques and strategies that prevent burnout.
Recruiting skills come in very handy for HR professionals, especially recruiters. It helps entice potential talents to apply at their company and maintain professional and fluid conversations during interviews.
Cultivating Effective Communication in the Workplace
Now that we know how important effective communication is in any workplace, here are the essential steps to improve your skills.
1. Practice active listening
Effective communication promotes a two-way conversation to improve mutual understanding. Hence, communication is more than relaying your ideas to the other person. It’s giving the other person a chance to speak. It’s not to consume your time coming up with a reply but to listen actively to what they’re trying to say.
As such, listening is different from hearing. When you listen, pay attention to the flow of information, including the non-verbal cues sent out.
2. Remember your audience
Knowing how to target your message based on who you’re speaking to is also part of effective communication. Whether you’re doing it orally or through text, learn to communicate appropriately. Match your language and tone of voice to the person you’re communicating with. Learn to modulate how you express your thoughts and feelings to those around you.
In the workplace, you can always use colloquial languages with your work friends. However, learn to adjust your tone and be formal when speaking or sending emails to superiors unless specifically requested.
3. Write your emails efficiently
When writing an email to colleagues, don’t be in a hurry to respond. Instead, understand their emails and write your responses with clarity. Be sure also to learn how to proofread what you write, as virtual spell-checking tools don’t always pick up spelling or grammar mistakes. Thus, it’s better to take your time while writing your emails before sending an incorrect one.
4. Practice public speaking
Regardless of your job, there will come a time when you’re asked to speak in front of co-workers.
Since you want to maintain a professional aura, you need to learn the art of public speaking. Learn to articulate your feelings well and practice non-verbal cues to magnify your intentions. Make sure that you’re looking at the people in the room. And a little tip — if you have stage fright, look at the people’s foreheads, or focus on one person first. Then, look at the other person next if you’re better adjusted.
5. Ask and accept feedback
Listen and think about what you hear while accepting feedback. Focus on understanding the input by asking to restate what you heard. Doing this also assures the other person that you’re not angry or irritated with the question. Showing your appreciation to the person providing feedback would reflect on your positive attitude.
Highlighting Your Communications Skills
Employers, regardless of the industry, look for an employee with excellent communication skills. Besides fluency in English, they also need someone who can express their ideas clearly. Here are some tips to prove your communication skills and perfect your CV, resume, or cover letter.
Prove your communication skills by writing your cover letter well. Start with a powerful sentence that grabs recruiters’ attention. Your content must be brief and concise while aiming to entice the recruiters to read further.
Remember also to double-check your spelling and grammar. You do not want to get your resume rejected just because of a spelling or grammar mistake.
To show off your communication skills on your resume, don’t only focus on your skills section. Make use of every space!
A sure-fire way to do this is by writing your resume effectively. Format it appropriately, and like your cover letter, be sure it’s free of grammatical or spelling errors.
Treat your job interview like you’re talking with a friend while making sure you sound professional. Keep a friendly yet respectful tone, and be sure to mirror the recruiter’s body language. Doing this would also help as it establishes a connection between you and the interviewer.
Improve your communication skills in no time
Be it at work or in your personal life, effective communication maintains a pleasant atmosphere. It helps make sure that a sincere and meaningful message gets across effectively. We hope this article will help or has helped you improve your communication skills to be better at your job or live a better life.